Last updated: September 12, 2026
Lookopticgift respects your privacy. This policy explains what personal information we collect, why we collect it, how we use it, and the choices you have. It applies to lookopticgift.my and to orders placed through our website.
Lookopticgift is the data controller for the personal information described in this policy. Our contact details are:
Lookopticgift
17405 Foliage Ave, Farmington, MN 55024, United States
Email: info@lookopticgift.my
Phone: +1 651-245-0258
Information we collect
We collect the following information when you place an order, contact us, or use our website:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order details, including products purchased and order value
- Payment confirmation details from our payment providers
- IP address, browser type, device type, and pages visited
- Messages you send to us
We do not collect full payment card numbers on our website. Visa, MasterCard, and PayPal payments are processed by third-party payment providers.
How we use information
We use personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Process returns and refunds
- Respond to customer service requests
- Detect and prevent fraud
- Maintain website security
- Comply with legal obligations
We do not sell personal information.
How we share information
We share personal information only when needed to run our store:
- Payment providers, to process Visa, MasterCard, and PayPal payments
- Shipping carriers such as USPS, UPS, or FedEx, to deliver orders
- Service providers that help us operate the website, email, and order systems
- Legal authorities, when required by law
These providers receive only the information needed for their service.
Cookies
We use cookies and similar tools for:
- Keeping your cart and checkout working
- Remembering basic preferences
- Understanding website traffic and performance
You can block or delete cookies in your browser settings. If you block essential cookies, checkout may not work correctly. Where required by law, we ask for consent before setting non-essential cookies.
Data retention
We keep order records for as long as needed to fulfill orders, handle returns, prevent fraud, and meet legal and accounting requirements. Order records are generally kept for up to 7 years. When information is no longer needed, we delete it or make it anonymous.
Your rights
Depending on where you live, you have rights over your personal information. These include the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete information, subject to legal requirements
- Object to or restrict certain processing
- Request a portable copy of your information
- Withdraw consent where consent is the legal basis
- Opt out of marketing emails
To exercise these rights, email info@lookopticgift.my. We respond within 30 days unless a shorter period is required by law.
GDPR and CCPA
For customers in the European Economic Area, we process personal information under these legal bases: contract performance, legal obligation, legitimate interest, and consent.
For California residents, we do not sell personal information. California residents have the right to know, delete, correct, and opt out of the sale of personal information. Because we do not sell personal information, no sale opt-out is required.
International transfers
Our service providers may process information in the United States and other countries. When we transfer personal information across borders, we use appropriate safeguards required by applicable law.
Complaints
You have the right to lodge a complaint with your local data protection authority. You can also contact us first at info@lookopticgift.my, and we will review your concern.
Children
Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided information to us, contact us and we will delete it.
Security
We use reasonable technical and organizational measures to protect personal information. No online system is completely secure, so please use strong passwords and protect your account details.
Contact
Lookopticgift
17405 Foliage Ave, Farmington, MN 55024, United States
Email: info@lookopticgift.my
Phone: +1 651-245-0258
Hours: Monday–Friday, 9:00 AM–6:00 PM CT